Haven House Children's Hospice
The White House
High Road
Woodford Green
Essex
IG8 9LB

Switchboard: 020 8505 9944

How to get here

Driving: please park in the Woodford Rugby Club which is just behind the hospice as shown on the map below. After turning left off of the Woodford Green High Road (you’ll see a white sign for Haven House), take the 3^rd left which is the drive down to the Woodford Rugby Club.  At the far end of the car park, there is a gate from the back entrance of the hospice and signs leading you to the White House from there.

London Underground: we are located a 1.1 mile walk from Woodford Station (slightly uphill) or 1.2 miles from South Woodford Station.

From South Woodford Station: take bus 179 or W13 and get off at the stop called Chingford Lane. Once you get off, follow the map above and walk down Churchill Mews to the White House.

Here are our easy contact details:

• Send an email to the Care team
• Send an email to the Fundraising team
• Find out more about volunteering at Haven House
• I have a general enquiry
• Visit one of our shops

We want to hear about your experiences of Haven House, particularly to help us improve and strengthen the quality of services for our children and families. Please share your feedback with us by emailing or calling a member of the team via our contacts above.

All care related complaints or concerns in the first instance should be directed to our Director of Care. This includes any incidences where you may be concerned for the welfare of a child or family that use Haven House services.

Let us know your compliments and complaints

Fundraising Regulator

We are registered with the Fundraising Regulator - the body responsible for promoting and upholding fundraising standards. If you have a complaint or concern about our fundraising activities, please contact our Director of Income Generation. If you are not satisfied with how we have dealt with your complaint and it remains unresolved please contact the Fundraising Regulator or call them on 0300 999 3407.

If at any point you want to change how we communicate with you (by email, post or telephone), please contact Supporter Care so we can update your details. 

Charity Commission

If you are concerned about the governance of Haven House, in the first instance please contact our Chief Executive. Alternatively you can seek advice from the Charity Commission website.

Registered charity number: 1044296
Registered company number: 3000171