Who we are Reports and accounts Annual report and accounts 23/24 Our Annual Report 23/24 (PDF 1.0mb) is for the year ending 31 March 2024 Chair and Chief Executive’s report During 2023/24, our hospice supported 300 babies, children, and young people (BCYP) and provided over 25,000 hours of care. We achieved this by providing services, clinical and non-clinical, both in the hospice and in the homes of our families. We provided 890 overnight stays, 619 day-care sessions and 1,280 therapy sessions for our children, while our teams supported 166 siblings and ran 48 family events. In all these areas, our levels of activity and support increased compared with the previous year and our teams worked harder than ever to support our children and families. Looking ahead We go into the year ahead with clear priorities for the development of our care services, including the expansion of our therapies, wellbeing and family support offer, with a focus on increasing support for older children making the transition to adult care and on ensuring we reach the whole range of our diverse communities. We will continue to embed our integrated nursing offer and work to meet the growing range of demands for our specialist nursing support, including increasing demand for support for children with serious illness also facing social crisis. Our aim is to meet the needs of the children and families that we exist to support and care for. We see examples every day of the extraordinary compassion, strength and love our children and families offer to each other. These qualities help to ensure that every child living with a serious illness gets the best possible opportunity to reach their potential, and that remains our guiding ambition at Haven House. Ian AillesChair Ralph CoulbeckChief Executive Manage Cookie Preferences