Welcome to our parent page. Here you will find information about Haven House events, services offered and parent and sibling groups. Our hospice provides a wide range of support and this section gives you more detailed information on each of them. There are various links and contact names as well as telephone numbers if you’d like to talk to a member of the team.

Please do get in touch if there is other information that might be useful to you. We hope this section will give you a better understanding of how the hospice could benefit your family on a practical or an emotional basis or indeed both.

The following events and activities are open to all families who are supported by the hospice and we look forward to seeing you soon. Take a look at our gallery of images and see the fun we've had this summer.

Holistic Care Centre

Family Group Music Therapy - 11am-12 noon, open to all ages, max of 8 families. Please book in advance. Contact Maeve Rigney or telephone 020 8506 3765.                 
Saturday 23 September
Saturday 28 October
Saturday 18 November
Saturday 16 December

Monthly Saturday Group Yoga, sessions for under 5s (11am) and over 5s, (12 noon). Limited spaces, please book in advance. Contact Maeve Rigney or telephone 020 8506 3765. 
No September session
Saturday 7 October
Saturday 4 November
Saturday 2 December

Weekly Group Yoga session resume in September 2017 and a new booking system will be in place. Two group sessions will run every Friday afternoon. Interested families can book a place on a seven week course. Numbers are limited to four children per group so please do book early to avoid disappointment. Contact Maeve Rigney or telephone 020 8506 3765. 

Weekly Group Yoga sessions held on Friday at 4pm.
Course 1 - 8 September to 20 October - full
Course 2 - 3 November to 15 December - four spaces available

Weekly Group Yoga sessions held on Friday at 5pm
Course 1 - 8 September to 20 October - two spaces available
Course 2 - 3 November to 15 December - four spaces available

Wriggles and Rhymes - 10.30-11.30am, plus weekly Stay and Play 11:30am–12:30pm
Music therapy group for children aged 0 - 2 years plus parents/carers.  Please book in advance – contact
Maeve Rigney or telephone 020 8506 3765. 
Monday 18 September
Monday 25 September

Young adult support

Young adults support group in partnership with Saint Francis Hospice and The J’s Hospice.
Between 4 – 7pm on the third Wednesday of every month young adults age 16 or over, with life limiting illnesses, are invited to come together at Saint Francis Hospice in Havering-atte-Bower and enjoy a take-away meal of their choice along with a variety of activities such as: arts and crafts, complementary therapies, and games - there is even an Xbox and Scalextrics. Parents and carers can also choose to stay or take a few hours out for themselves, safe in the knowledge their loved ones are well cared for.  During the sessions staff are on hand to ensure everyone receives the support they need.  For more information please contact Mel Scott.

Teenage Cancer Group, held at our hospice. The group provides a chance to get together with other teens living with a cancer diagnosis and offers support for those young people and their families. Held on the third Thursday of each month. Includes refreshments – 5.30-8pm – contact Katie Lewis or telephone 020 8506 5521.

Family and Parent events

Come along to our Coffee Morning, and share experiences with other parents who are facing similar challenges. It's an informal group and all parents are very welcome. Our Coffee morning is open to all - Contact Judi Porter or telephone 020 8506 5523.
Thursday 12 October - 10am to 12pm.
Thursday 9 November
Thursday 14 December

Expert Parents Group - Our Expert Parent programme is an education programme for parents and carers designed to empower and encourage confidence to manage their child's conditions. October and November sessions will be on the subject of The Mental Capacity Act and financial planning. For more information contact Judi Porter or telephone 020 8506 5523. Dates to be confirmed.

Dads' Group - Join our new Dads Group and share your experiences and challenges as well as have fun. If you are interested in coming along please contact Judi Porter or telephone 020 8506 5523.

Buddies (siblings) have an opportunity to get together, have fun and express their feelings. For more information please contact Daria Malecha. 
Saturday 30 September - 10-1pm.
Dates in October Half Term to be confirmed

Memory Day - As part of our on-going support to bereaved families we are holding our Memory Day on Sunday 24 September 2017. The memorial service will be held at All Saints Church, Inman's Row, Woodford Green IG8 0NH from 3-5pm. Please contact Bev Shearer or telephone 020 8505 9944.

Counselling- Haven House is able to offer a Counselling service to parents, carers and extended families. Counselling aims to help you deal with and overcome issues that are causing emotional pain or making you feel uncomfortable. It can provide a safe, regular space for you to talk and explore difficult feelings. This can either be on a one to one basis or if preferred as a couple. For further details please contact Bev Shearer or telephone 020 8505 9944.

Family Support
Our family support worker offers a wide range of support including advice and information on social issues, liaising with professionals from other agencies, completing grant applications and support with benefits. To make an appointment please speak to your named nurse at Haven House.

Parent Forum is an opportunity for parents to meet directly with Haven House Trustees to enable parents to feed back about their experience and help shape service delivery. Our trustees David and Inge are available for face to face feedback on Thursday 18 November 2017. You can also write to us at Parent Forum, Haven House Children's Hospice, The White House, High Road, Woodford Green, Essex IG8 9LB. To find out more or to discuss how you can arrange an appointment please contact Judi Porter.

Family offers

Smiles and Memories
The organisation called Smiles and Memories has been kind enough to offer Haven House families the chance to go on holiday. We would like to offer the opportunity to two families. In order for the selection process to be fair please email by the 29 September 2017 with your child’s name and the successful families will be chosen via ballot.

Smiles and Memories has a strict criteria and we will not be able to nominate any family who do not meet it so please read carefully to avoid disappointment. 

The families would have to meet the following criteria:

  • You have not been on holiday recently
  • It would be very difficult for you to go on holiday without the help of SAMs
  • Your child must be well enough to travel as Smiles and Memories will need to find insurance for your family
  • You must be available to travel

The holidays are in the UK or certain European destinations. Smiles and Memories organises and pays for everything. Their emphasis is on enabling families to have fun and spend time together.

Enjoy the The London Symphony Orchestra - Our sponsors, Mizuho Bank, have kindly offered us tickets as guests to their family event on 4 November 2017 at The London Symphony Orchestra.  The concert is an hour long and the programme looks fun and lively. There are a limited number of tickets available so please contact the Family and Community Team if you would like to attend.

For further support, guidance and advice please take a look at these not-for-profit and charitable organisations who can provide support to parents of children with life-limiting conditions.



For any other information please contact or telephone 020 8506 5523.

 Haven House Children’s Hospice gives the highest priority to safeguarding the children and young people who use our services or visit our premises. If you have any safeguarding concerns our Designated Safeguarding Leads can be contacted directly on 020 8506 5524 or Debbie Dawes or Abi Warren.