Who we are Vision 2020 Vision 2020 Vision 2020 is our first five-year strategy since the hospice opened in 2003. In this time we have been there for over 650 families, ensuring that they are not alone when caring for a child with a life-limiting condition.This would not have been possible without the help of our donors and partners within our local communities over the past 14 years. Our new Vision 2020 sets out our plan to support 500 children each year across our respite, end-of-life and community services by 2020. Hospice care cannot work in isolation and therefore our strategy focuses on the holistic nature of palliative care, bringing together four essential areas of activity to deliver our vision: Maximising a multi-disciplinary care approach through our Holistic Care Centre Expanding clinical services at The White House to support more children Developing our family support services in the community Researching the need for and the impact of a Hospice at Home service in our local area. We hope our strategy inspires you to join us on this exciting journey to help more children and families across North and North East London, West Essex and East Hertfordshire. Read about Ruby-Mo, one of the children we support. Our Vision 2020 (PDF 3mb) is available to download. If you would like it in an alternative format, or have any thoughts on how you can help us achieve our goals, please email vision@havenhouse.org.uk - we would love to hear from you.