About Us

VISION, MISSION, VALUES

Vision
The best possible life for every baby, child and young person with a life-limiting or life-threatening condition and their families, who live in our local communities.

Mission
To provide the highest quality palliative and holistic care services to babies, children and young people and their families in our local communities. Working in partnership we will deliver these services when needed and in families’ preferred place of care.

Values
In partnership with our staff, trustees and service users we have refreshed our core values and behaviours. This forms the framework for how we deliver our services.

By making a personal commitment to live by these values every day, as an organisation we can ensure our service continues to meet and exceed the expectations of all our service users.

Respectful
Recognising that everyone is an individual and treating others as they would expect to be treated

Safe
Creating a positive learning environment and doing everything to ensure our services and environment are as safe as possible

Compassionate
Showing warmth and empathy in the most difficult of circumstances by creating an environment where our children and families can create lasting memories

Professional
Acting with integrity and honesty, striving for excellence and being accountable for our actions

Read about our families' experiences of using Haven House services.