Every day you and others like you make a huge difference by supporting our work.

Your support means Haven House Children’s Hospice can continue to provide the best possible care for life-limited children and young people. We take your privacy and data protection rights seriously so when you decide to support us this is what we promise you.

When handling your data, we promise to:

• Fully outline what we do with it in clear and accessible language
• Only ask you for information that we need to give you a great experience of our charity
• Only keep your information for as long as it’s necessary
• Make sure that we don’t contact you or use your data when you’ve told us not to
• Treat you and your privacy with respect by keeping your information safe and secure
• Ensure you are always in control of how we use your information, and that you will always have the right to ask us to stop using it, which we will do promptly.

We promise we won’t:

• Sell your data and won’t share it with any other organisation for their own marketing purposes
• Keep any sensitive information about you (e.g. information about your health) without your consent
• Use your data in ways that are unreasonable or where you have told us you don’t want us to.

Commitment to the highest fundraising standards
We’re proud to be working with the Fundraising Regulator to champion honesty, accountability and transparency. By being registered with the Regulator we are committing ourselves to the Institute of Fundraising’s Codes of Fundraising Practice – the standards set for fundraisers in the UK.