Complementary Therapists We need complementary therapists to offer their services to the children and parents we care for. Expand Our complementary therapy service is led by volunteers that are trained and experienced in their field. They offer support on our premises to parents of children who are receiving care at Haven House. Haven House will ensure that therapies are offered to families and that this is promoted within the community. The reception team will book all appointments for the therapists. The role is flexible so therapists may choose to work once a week or once a fortnight. We are predominately looking for therapists who specialise in: AromatherapyReflexologyRejuvenescenceBeauty therapy treatments Core responsibilities To provide complementary therapies to the parents and carers of children that use our services. To maintain a high professional standard at all times. To adhere to client confidentiality. To liaise with the Therapies Manager and reception team when needed To find out more about the role you can download our volunteer role description or please contact: Lisa MaddoxVolunteer Development Manager020 8498 5853
Retail volunteers Volunteering in one of our shops (Chingford, North Chingford, Loughton, Epping, Leytonstone, Crouch End and Romford) can be rewarding and a very interesting fun way of volunteering. Expand Shop volunteers help with all aspects of the day today running of the shop so you could be asked to help out with any of the following activities; Serving customers at the till point Sorting through donations Cleaning bric-a-brac Pricing and hanging clothes Helping with shop displays We are also seeking an Online Retail Volunteer to help with selling items on our eBay shop. You will need to understand the general principles of selling online and help with sorting donations, researching to identify an item’s worth and postage and packaging. This role would be based in Romford. Haven House relies on having a team of volunteers to help the Manager run the shop on a regular basis. Most shop volunteers come in for one or two sessions each week to fit around their other responsibilities. To find out more please contact: Lisa Maddox or Andrea ThorogoodVolunteer Development Manager020 8498 5853
Volunteer drivers buddy We are seeking committed, reliable and hardworking volunteer drivers buddies to support our charity shops. Expand You would be assisting our driver in the local area with house calls on behalf of our charity shops. The role involves delivering and collecting furniture from the public and some heavy lifting can be expected. The ideal candidates will have good customer service skills, have a flexible attitude and smart appearance. Ideally you will be able to make a minimum commitment of three to four hours per week. Haven House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check. Haven House is an equal opportunities employer. For an application form please contact: Lisa Maddox or Andrea ThorogoodVolunteer Development Manager020 8498 5853
Income Generation and Marketing Committee Members We are seeking proactive individuals with a business background to join the Income Generation & Marketing (IGM) Committee to help steer and further develop its annual programme of fundraising activities. Expand Haven House relies on the generosity of its business partners and individual donors to fund our £4.4m hospice services. Without this support we could not help the 300 children and families that use our services each year. As we plan to increase our voluntary income over the next five years to support more children and families in the face of likely reduced Government funding, we are looking for individuals with business skills who can support our ambitious fundraising plans. Our Committee Members play a key role in supporting the IGM team across all fundraising areas including events, major gifts, corporate partnerships and retail. They provide guidance and advice in areas of their own professional expertise and are happy to bring their networks to the table. Suitable candidates will be interested in supporting any of the following areas of activity: High-level events such as balls, gala dinners or networking events Company giving schemes or experience of making connections between charitable activities and business Retail development Legal, in particular conveyancing, commercial negotiations and/or legacies Business development. Candidates should also enjoy working collaboratively and in partnership with a dedicated fundraising team to support them to test and pilot new fundraising schemes. Committee members would be expected to: Attend committee meetings (4-6 times a year) Attend Haven House events, with a particular focus on our high-level, special events programme Promote events and activities within their personal and/or professional network Use their professional experience to help Haven House to further develop its voluntary income. In return you will Join a successful team that puts children and families at the heart of everything we do Have the opportunity to be part of a programme of exclusive events with high-profile speakers and special guests Have the opportunity to develop your own network within the City of London and across the communities that are local to Haven House. In order that our committees represent the families in our care, we are especially keen to hear from women and/or individuals who can represent the diversity and different faiths of our children and families. Haven House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This role is subject to receipt of satisfactory references and an enhanced DBS check. For an informal discussion please contact: Pushpinder GillDirector of Income Generation and Marketing020 8498 5846
Volunteer gardeners Are you an outdoors person who enjoys working in beautiful surroundings? Expand We are looking for volunteer gardeners to help us look after our beautiful grounds, which include tranquil woodland and mature shrub borders. Enthusiasm is the key ingredient, you do not have to be a very knowledgeable gardener as training and support are provided. Tasks you will undertake include the following: Preparing the flowerbeds and borders Planting new bulbs, shrubs and flowers Cutting back, weeding, clearing and general tidying throughout grounds Cutting and edging lawns Maintaining the sensory garden. To discuss this volunteering opportunity please contact: Andrea ThorogoodVolunteer Development Manager020 8498 5853
Specialist skills Maybe you have a skill/professional background that is relevant to the work we do. Expand Even if the role is not listed please do get in touch with us and we will see if there is a volunteering role suitable for you. Examples of this have been complementary therapists, music therapists and researchers. To find out more please contact: Lisa Maddox or Andrea ThorogoodVolunteer Development Manager020 8498 5853
Purple pot ambassadors This role involves volunteers managing our charity collection boxes in an area or a high street. Expand Purple pots are our charity collection boxes that we have in the local community. This role involves volunteers managing an area or a high street and keeping a check on the existing boxes and replacing them when required. This includes local shops, pubs, businesses etc. Once collected and replaced the pot should be dropped back to the hospice. The role is very flexible and is based within your local area. You will be given all the equipment and support needed. To find out more please contact: Lisa Maddox or Andrea ThorogoodVolunteer Development Manager020 8498 5853
Event Champion There are various ways in which you could assist at one of our events. Expand We have many fundraising events throughout the year both at the hospice and in the local area. There are various ways in which you could assist at one of these events, including marshalling, registration, catering, serving refreshments, running games and merchandise stalls or selling raffle tickets. We also offer volunteer support at events held by people in the local community on our behalf. To find out more please contact: Andrea Thorogood or Lisa MaddoxVolunteer Development Manager020 8498 5853
Charity bucket collector If you enjoy meeting people and can spare a couple of hours you could join our charity collection team. Expand These collections are a vital part of our fundraising activity and take place predominantly at railway and tube stations and supermarkets, both locally and in central London. To find out more please contact: Andrea Thorogood or Lisa MaddoxVolunteer Development Manager020 8498 5853
Sibling support volunteer o support buddies events with administrative duties such as raising invoices, risk assessments, data input and consent. Expand Role summary To ensure that siblings of children and young people who meet criteria for Haven House are identified and offered services to support their emotional, psychological and social needs. To be able to identify siblings who require specialist support and refer on to appropriate services. To support buddies events with administrative duties such as raising invoices, risk assessments, data input and consent. To create age appropriate activities for individual children and groups, which may help their understanding of illness and encourage self-expression either at the hospice or part of hospice at home services. To be able to communicate sensitively to the diverse needs of the families and individual children. Core responsibilities The primary tasks include: Organising and facilitating events and activities for the siblings of children who are referred to our services. Some therapeutic background would be essential. To ensure service feedback and evaluations on each event, as well as contacts being recorded with the Community & Wellbeing Team Administrator. To maintain accurate and written records in line with the haven house record keeping policy. To meet with the manager on a regular basis, as well as family and community team members to work in collaboration in organising events and activities. For more information please download a copy of the role description.
Database admin volunteer We’re looking for a volunteer to help assist with general fundraising administrative tasks Expand With Christmas being our busiest time of the year, we’re looking for a volunteer to help assist with general fundraising administrative tasks over November and December and then on an ad-hoc basis afterwards. This role would include simple use of our database (The Raiser’s Edge) and Microsoft office. Core responsibilities The primary tasks include: Ensuring that Gift Aid declarations and scans are up to date Sending donation thank you letters Ensuring that everyday administrative processes stay on track during a busy time Ad-hoc needs For more information please download a copy of the role description.