I have worked in family support and specialised in disability for many years. My son has special needs and I became interested in the hospice sector after my daughter died from cancer. We had a lot of support and it made such a difference which is why I’m so passionate about ensuring all families receive a good level of care.

Parents often face many different challenges which can compound their grief. As a Family Support Worker, I assist in a variety of ways. It’s quite hard to describe all the things I do as each case is different.

Haven House serves a vast diverse region encompassing several diverse multi-ethnic populations with high levels of poverty in certain areas. The cost of caring for a child with a life-limiting or life-threatening condition has a considerable financial impact on any family, but for families who are already struggling it can feel insurmountable. I can help families access housing, benefits and funding for equipment.

"Becki recently helped us secure part funding for a specialist pram. Nothing is ever too much for Becki and I always feel she goes the extra mile to make things easier for us and that doesn’t go unnoticed. She also brings an air of energy and hope whenever we see her. We are truly grateful for the help of Becki in securing the funding and for all her help over the years since we joined Haven House."

Sometimes it can be the basic things such as finding a suitable bed for a family with a child at end of life or helping a family achieve their first holiday which provides the loveliest memories. I also help families with complex educational issues and signpost to agencies who can support with immigration enquiries. 

As a former foster carer and an adoptive mother, I have a particular interest in children and families who have experienced the care system and I am now part of the team supporting these service users when they come to be at Haven House. 

No parent has knowledge of arranging a funeral for their child. It’s just not something that people think about until they have to do it. Part of my role is to try and find practical solutions and do everything that I can to help relieve some of the stress during this most difficult time.

I also work closely with the bereavement and counselling teams at Haven House as many families will require long-term emotional support. To help families during such difficult times is a huge privilege and everyone at Haven House works together to ensure the best experience possible for every family when time is precious.

Find out more about our community and family services.