Haven House Children's Hospice

Helping every family feel seen, heard and supported.

At Haven House Children's Hospice, we believe every child and family should have access to compassionate, high-quality care, regardless of culture, language, faith or background. We're looking for a warm, compassionate and proactive Community and Cultural Link Worker to help us reach and support families across Northeast London and beyond. 

Reporting To: Family Support & Transition Lead

Hours: 35 hours per week (flexible working options available)

Salary: £16,800 per annum (FTE - £28,000)

Location: Based at The White House, Woodford Green


Job Description

Application Form

At Haven House Children's Hospice, we believe every child and family should have access to compassionate, high-quality care, regardless of culture, language, faith or background. We're looking for a warm, compassionate and proactive Community and Cultural Link Worker to help us reach and support families across Northeast London and beyond. 

About the role

You will work alongside our Family Support, Nursing and Therapy teams to:

  • Build trusting relationships with children, young people and families.
  • Help families access Haven House services and navigate health, education and social care systems.
  • Provide practical support, advocacy and signposting.
  • Develop links with community groups, schools, faith organisations and local partners.
  • Promote culturally sensitive and inclusive care.
  • Reduce barriers to access and help address health inequalities. 
  • Encourage families to have a voice in shaping our services.
  • Support early identification of concerns and contribute to safeguarding and family wellbeing. 

Who we're looking for

You may come from health, social care, family support, community development or the voluntary sector. Most importantly, you will be someone who:

  • Is passionate about supporting children and families.
  • Understands the importance of inclusion, equality and cultural awareness.
  • Can build trust and strong relationships with diverse communities.
  • Has excellent communication and listening skills.
  • Works well independently and as part of a multidisciplinary team.
  • Is organised, compassionate and values led.
  • Shares our commitment to safeguarding and family-centred care. 

Being able to speak a community language would be an advantage but is not essential. 

Why join Haven House?

At Haven House, you'll be part of a passionate and supportive team providing specialist care and support to babies, children, young people and their families.

We are committed to improving equity and access, ensuring that every family feels welcomed, understood and valued. You'll have opportunities for training, development and flexible working, while making a real difference to families living with serious and life-limiting conditions. 

If you are passionate about supporting families, tackling inequalities and helping communities feel connected, we'd love to hear from you.
Together, we can ensure every child and family receives the support they deserve.

Benefits

As an employee you will be entitled to the following range of benefits:

  • Flexible working
  • 27 days' annual leave
  • Pension scheme (company matches contribution up to 7%)
  • Free onsite parking
  • Employee Assistance Programme
  • Eye care voucher scheme
  • Cycle to work scheme
  • Interest free season ticket loan
  • Blue Light Card discount scheme
  • Life Cover at 2x salary

To apply:

If this role sounds right for you and you have the right skills and experience, please do download the job description, and apply by returning the application form to the resourcing team: [email protected] 
 
Closing date: Monday 9 July 2026 at 12 PM

Interview: Week commencing 13 July 2026

Haven House reserves the right to commence the recruitment process before the closing date.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
 

Job Description

Application Form