The film, titled Delivering the extraordinary in the ordinary day, launches our new ambitious three-year roadmap focused on expanding our care to the families we already support and to care for more children who need us.

Featuring our nurses, children and families, the film gives an insight into our incredible work and our aims for the future.

Daniel, grew up near to Haven House in Buckhurst Hill, has been a long-standing supporter of our hospice. He is known for his many roles in television dramas, series, and films and it seemed only fitting to involve him in this project.


Speaking about the film Daniel said:

To be affiliated with Haven House is always such a huge honour and privilege for me. So, when they asked me to narrate their new film to launch their strategy I jumped at the chance. I hope in some small way I can help contribute to the inspiring work they do and shine a light on the extraordinary children they care for. I look forward to our continued working relationship together.


The strategic plan will support the hospice to deliver our vision of the best quality care for extraordinary children and their families where and when they choose. The plan is underpinned by a series of objectives around enabling choice, increasing reach and expanding collaboration.

Haven House’s Chief Executive, Siân Wicks, said: “We are delighted to share with you the new direction for our hospice. Everything we do centres on the children who need our specialist care and improving their quality of life, whilst supporting their carers.

“Haven House is a sanctuary: a place of support and surprising joy where we collectively make memories of extraordinary moments in an ordinary day. We are dedicated to providing this sanctuary for more babies, children and families, and to meet their needs, whether in the hospice, their home or a hospital.

“We are so grateful to our teams, volunteers, supporters and fundraisers whose ongoing help we need to make this plan a reality!”
The strategy lays out specific actions including offering new therapies, counselling and support groups for children and families. We aim to expand further support into families’ homes, hospital settings and environments to provide one-to-one specialist nursing.

Read our full strategy.