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  1. FAQs

Harry Kane MBE

Ambassador

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Harry Kane is the English football team captain and current striker for Tottenham Hotspur FC and is a proud supporter of Haven House.

“Haven House is a charity that truly means something to the Kane family. We have been supporting their incredible work for many years and have seen first-hand the positive impact they have on children and families in need. The Haven House association to our family is one of pride and honour, knowing this is making a real difference in people’s lives. Their dedication is inspiring, and we are grateful to be able to continue our support. Haven House is a cause that we hold close to our hearts”.

www.harrykane.com

Published: 15th June, 2014

Updated: 16th June, 2023

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Billie and Greg Shepherd

Ambassadors

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Billie Faiers

TV star, celebrity mum and business woman, Billie Faiers, shot to fame as one of the original cast members of BAFTA award-winning programme, The Only Way Is Essex.

She starred in the hit TV show for 15 series from 2010 but left in 2016 to focus on growing her family. Billie is a successful business woman affiliated with many brands. Not only does she own family run Brentwood boutique, 'Minnie's' but she also has an exclusive clothing collection with fashion brand, In The Style, as well as her own range of award winning baby products with MyBabiie.

In addition to this, Billie has launched her own baby wear collection for George at ASDA and has worked alongside many well renowned family brands and house hold names including, My 1st Years, Disney, Getting Personal, Thorntons, Zapf Creations and Claire's Accessories. She is now starring in self-titled show, The Family Diaries, one of ITVBe's highest rated shows, alongside husband Greg, daughter Nelly and son Arthur.

Greg Shepherd

Gregory Shepherd is an Essex based businessman turned TV personality, who you may know as the husband of Billie Faiers. Greg, who works within the ticket industry, has for the most part tried to stay out of the limelight, however, after recently being dubbed the star of the family's ITVBe show, 'The Family Diaries.'

In terms of commercial partnerships, Greg has previously worked with Johnsons & Johnsons, New Look and has appeared in a host of magazines. His main interests are sport, fashion, events and travel, with the latter being his main passion and area of focus.

Published: 15th June, 2014

Updated: 16th June, 2023

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eBay Assistant

Come and volunteer within our busy online sales team.

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We are seeking volunteer eBay assistants to help with selling items on our eBay shop. You will need to understand the general principles of selling online and help with sorting donations, listing items, researching to identify an item’s worth and postage and packaging. This role is based in Romford Monday - Friday between the hours of 9am - 5pm.


To find out more please contact:

Volunteering
020 8498 5853

Published: 16th August, 2015

Updated: 17th August, 2023

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Driver Assistant

Join our team and support our van driver with deliveries between our retail shops and the hospice.

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Keeping the supply of items flowing between our offices, retail shops and various locations is vital as it assists in the smooth running of the hospice. The primary role of the volunteer driver assistant is to help deliver and collect purchased and donated goods for the Hospice and any future retail outlets across, Central and North East London and West Essex.  You may also be required to help with large furniture donations in the shop.


To find out more please contact:

Volunteering
020 8498 5853

Published: 16th August, 2015

Updated: 17th August, 2023

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Facilities Volunteer

Come and support our facilities team in the maintenance and smooth running of the hospice.

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The facilities team ensure the smooth-running day to day of the hospice both inside and outside the building. The remit for the facilities team includes liaising with contractors, managing the housekeeping team, utilities, managing the upkeep of the building and the grounds, health and safety, space and office management and project managing any work that is carried out at the hospice.

We are looking for volunteers who could join the team and help out generally day to day around the hospice with small DIY tasks and at some of our big on-site events.


To discuss this volunteering opportunity please contact:

Volunteering
020 8498 5853

Published: 16th August, 2015

Updated: 17th August, 2023

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Buddies activity volunteer

Come and support our lively buddies group with trips and activities.

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We provide regular support groups and activity sessions for siblings to meet other brothers and sisters of children with life-limiting illnesses or those who have experienced bereavement. The service is hosted in a variety of settings including our Buddies hut in the grounds or trips off site. The groups are often divided between juniors (aged 5-11) and teens (12-18). For both groups it is an opportunity to have fun together and enjoy activities and outings.

Brothers and sisters of a child who uses or has used our services are eligible to receive sibling support from the Buddies group.

We require volunteers to come and assist at these activities, working alongside our buddies’ co-ordinator. Much of the role involves taking care of the needs of the children while they are at an event and joining in and assisting with the activity.

For this role we ask, that you have some experience of working/volunteering with children. This role only runs in the school holidays as this is when the children are free. Usually there is 1-2 activities in each school holiday in the weekdays.


To discuss this volunteering opportunity please contact:

Volunteering
020 8498 5853

Published: 16th August, 2015

Updated: 17th August, 2023

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Purple pot ambassadors

This role involves volunteers managing our charity collection boxes in an area or a high street.

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Purple pots are our charity collection boxes that we have in the local community. This role involves volunteers managing an area or a high street and keeping a check on the existing boxes and replacing them when required. This includes local shops, pubs, businesses etc. Once collected and replaced the pot should be dropped back to the hospice. The role is very flexible and is based within your local area. You will be given all the equipment and support needed.


To find out more please contact:

Volunteering
020 8498 5853

Published: 17th August, 2015

Updated: 17th August, 2023

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Event Support

There are various ways in which you could assist at one of our events.

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We have many fundraising events throughout the year both at the hospice and in the local area. There are various ways in which you could assist at one of these events, including bucket collections, marshalling, registration, catering, serving refreshments, running games and merchandise stalls or selling raffle tickets.

We also offer volunteer support at events held by people in the local community on our behalf.


To find out more please contact:

Volunteering
020 8498 5853

Published: 17th August, 2015

Updated: 6th September, 2023

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Ian Ailles

Ian Ailles was the Director General of the House of Commons,  House of Commons Commissioner and Chair of the Commons Executive Board.

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Ian has worked in complex, customer facing organisations, in both the public and private sectors. He is a qualified accountant and has worked in a wide range of service industries in the UK and Overseas.  The majority of his career has been in the travel and leisure industries, performing CEO, MD, COO and CFO roles with listed UK and US companies.

Outside the travel industry he has held executive, non-executive and consultancy roles for charities, start-up ventures and large organisations in sectors including the NHS, education, care homes, IT and banking. He continues to hold a number of non executive roles. 

Ian holds the post as Chairman at Haven House. Ian lives in Hertfordshire and is married with two daughters.

Published: 11th November, 2015

Updated: 9th November, 2022

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Matt Barrett

Matt is a solicitor and notary public based in Buckhurst Hill.

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Matthew is a solicitor and notary public based in Buckhurst Hill. Whilst his professional background lends itself to assisting with legal and regulatory compliance at Haven House, his initial involvement with the hospice was in relation to fundraising and community engagement and that remains his passion.

Published: 12th November, 2015

Updated: 20th October, 2022

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Simon Boston

Simon is Treasurer of Haven House and chairs the Finance and Resources Committee.

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Simon has been a chartered accountant for 20 years, having spent several years at PwC before taking on a number of financial and commercial roles in industry. He has spent the last 10 years as a CFO in multi-site businesses in both the restaurant sector and more recently at a fast-growing flexible workspace business.

Published: 13th November, 2015

Updated: 9th November, 2022

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Rachel Brodie

Rachel decided to become a trustee due to her personal connection to Haven House. Rachel’s son Isaac was born in 2016 with a mass on his brainstem that was sadly untreatable and incurable.

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Rachel Brodie has recently joined our board. Rachel’s career has seen her work in educational publishing and for the last seven years in large-scale B2B exhibitions and conferences. Her current role is Portfolio Director, Education at Hyve Group.

Rachel decided to become a trustee due to her personal connection to Haven House. Rachel’s son Isaac was born in 2016 with a mass on his brainstem that was sadly untreatable and incurable. Rachel and her husband Steven spent Isaac’s precious final days together at Haven House.

Rachel hopes that her personal experience with our hospice will enable her to share helpful insights into the future development of the support services we offer to carers. Rachel will also be a familiar face around the hospice meeting regularly with families at our coffee mornings.

“I became a trustee because I am passionate about community engagement and because Haven House holds a special place in my heart. I am keen to support the wonderful Haven House team as they continue to grow, develop and shape the future of care.

The care that we received from Haven House throughout Isaac's short life was absolutely wonderful, and it's hard to put into words just how much of a difference this made to us, transforming an absolutely impossible time into something bearable and, at times, truly incredible.

We were able to spend Isaac's last hours in private together, holding him close, singing to him, praying for him and making sure he knew he was loved and cherished more than anything. I hope my personal experience, together with my professional experience, means I can be a supporter, advisor, challenger and advocate for the hospice and contribute to its future success.”

Published: 13th November, 2015

Updated: 2nd March, 2022

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Will Cooke

Will combines years of strategic marketing & communications with first-hand lived experience of the vital service that Haven House provides to families.

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Will combines years of strategic marketing & communications with first-hand lived experience of the vital service that Haven House provides to families.

Haven House has helped care for his son Dylan, who is one of only a handful of children who suffer from a rare neurodegenerative and severely life-limiting condition called Sandhoff disease. The family has built close bonds with Haven House across respite, mental health support, yoga, music, hydrotherapy, as well as finding a much loved community of peers.

Professionally he has helped some of the world's biggest and best loved brands craft award winning and attention worthy marketing campaigns. As a strategist he's constantly searching for the insight that will make a meaningful difference to business, brand and audience. He has served on management boards for several global communication agencies and brings a truly integrated mindset with experience across paid, earned and owned marketing channels. 

Published: 14th November, 2015

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Jonathan Harding

Jon is a Managing Director at Standard Chartered Bank, where he heads Emerging Markets Institutional Rates Sales in the Financial Markets division.

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He has held numerous Sales and Trading management roles over a career that spans more than 20 years and has previously worked at Nomura International, RBS, Bank of America Merrill Lynch and Credit Suisse First Boston.

Jon currently chairs the Income Generation and Marketing Committee and brings with him a strong financial background and City contacts.

Originally from North West England, Jon has lived locally since he graduated and has three children. He is a keen cyclist.

Published: 14th November, 2015

Updated: 25th January, 2023

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Lucy Mavers

Lucy is Head of Not for Profit Appointments at an Executive Search agency and has been recruiting C suite, board and senior leadership roles for over 12 years.

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Lucy is Head of Not for Profit Appointments at an Executive Search agency and has been recruiting C suite, board and senior leadership roles for over 12 years.

She works extensively in the hospice and broader health and social care sectors, providing consultancy, advice and recruitment assistance to boards and senior leadership teams across the UK.   

Lucy joined the Haven House board as a trustee in 2023 and sits on the Integrated Service Development Committee. She grew up in South Woodford and lives locally with her partner & son.

Published: 16th November, 2015

Updated: 25th January, 2023

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Dee Mullner

Dee lives locally and is a senior Human Resources professional with over 19 years working in the NHS.

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Dee lives locally and is a senior Human Resources professional with over 19 years working in the NHS. Her current appointment is with Barts Health NHS Trust where she leads on Trust HR policies, overseeing employee relations cases, working in partnership with trades unions, leading on freedom to speak up and running the Trust’s mediation service.  Her specialist area of interest is in coaching and training line managers.

Published: 17th November, 2015

Updated: 23rd January, 2023

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Liesbeth Newman

Liesbeth is a retired investment professional, having worked for over twenty years in the City.

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Liesbeth is a retired investment professional, having worked for over twenty years in the City.  Since retiring from finance, she has been involved in the charitable space, with a focus on helping children whose circumstances require specialist care.  Previously she has done volunteer work for the Chigwell Riding Trust, and she is now Vice-Chair of the board of governors of New Rush Hall School.

She has a keen interest in health, fitness and wellbeing. 

Published: 17th November, 2015

Updated: 16th January, 2023

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Martin Ellice

Patron

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Martin Ellice born in Forest Gate is the Group Joint Managing Director of Northern & Shell plc, a property investment and gaming group - The Health Lottery has raised over £116m for health related good causes across Great Britain.

Published: 17th November, 2015

Updated: 2nd March, 2022

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Sir Iain Duncan Smith

Patron

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Rt. Hon Iain Duncan Smith MP is the Member of Parliament for Chingford and Woodford. A former leader of the Conservative Party, he established the Centre for Social Justice, an independent think tank committed to tackling poverty and social breakdown.

After the 2010 election Iain was appointed Secretary of State for Work and Pensions.

He provides the hospice with regular and invaluable support including hosting supporter lunches at the House of Commons.

Iain was knighted for services to politics and charities in 2020



Published: 17th November, 2015

Updated: 9th November, 2020

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Complementary Therapists

We need complementary therapists to offer their services to the children and parents we care for.

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Our complementary therapy service is led by volunteers that are trained and experienced in their field. They offer support on our premises to parents of children who are receiving care at Haven House.

Haven House will ensure that therapies are offered to families and that this is promoted within the community. The reception team will book all appointments for the therapists. The role is flexible so therapists may choose to work once a week or once a fortnight.

We are predominately looking for therapists who specialise in:

Aromatherapy
Reflexology
Rejuvenescence
Beauty therapy treatments

Core responsibilities

  • To provide complementary therapies to the parents and carers of children that use our services.
  • To maintain a high professional standard at all times.
  • To adhere to client confidentiality.
  • To liaise with the Therapies Manager and reception team when needed

To find out more about the role you can download our volunteer role description or please contact:

Volunteering
020 8498 5853

Published: 18th November, 2015

Updated: 2nd March, 2022

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Mohamed Omer

Mohamed has been actively involved with community work in East London for the last 15 years.

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Mohamed is a Finance Director for the software solutions company Intellicomms Solutions Ltd. He is also a consultant for Hysen International, a company providing banking solutions in West Africa.

He is currently involved with various charities including as a board member of External Affairs for the Gardens of Peace Muslim Cemetery. Based in Hainault, Essex, this is the largest dedicated Muslim Cemetery in Europe with a capacity for 10,000 graves and burials in accordance with Islamic Shariah.

He is a trustee of The Social Enterprise Loan Fund – an organisation funding Social Enterprises that are not able to obtain funding from banks. He is also a Muslim representative on the Burial Cremation and Advisory Group at the Ministry of Justice.

Mohamed has been actively involved with community work in East London for the last 15 years and has been the Vice Chair of Oaks Park High School in Ilford for the last 14 years.

Published: 18th November, 2015

Updated: 2nd March, 2022

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    Haven House Children's Hospice cares for life-limited and life-threatened children and their families.

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