Quality Accounts are an important way for organisations delivering local NHS services to report on quality and show improvements in the services they deliver to local communities and stakeholders.

The Haven House Quality Account is published annually and you can read the 2016/17 Quality Account (pdf, 570kb) here. 

At Haven House we have a culture of continuous quality improvement, in which opportunities to improve care delivery and any shortfalls are identified and quickly acted upon. The experiences and outcomes for babies, children, young people and their families are of paramount importance to us all at Haven House.