Our coffee mornings are an opportunity for parents and carers to meet with others who have similar life experiences and challenges. Read more
No one should feel alone when caring for a child with a life-limiting condition or diagnosis.
Our family experience survey highlights the vital role that Haven House has in caring for seriously ill children. We received 5* results in our care, meeting individual needs, inclusivity and accessibility.
“Having a child with a complex condition is extremely challenging. I do not think we would have kept together as a family if it wasn't for respite days.”
Our mission is to provide the highest quality palliative and holistic care services to babies, children and young people and their families in our local communities. If your child or family are supported by Haven House, sign up to our parent newsletter
Safeguarding and protecting children, young people, young adults and visitors from harm is giving the highest priority at Haven House. Read our Safeguarding Statement.
To share your experiences and help shape our service delivery you can meet with Haven House Trustee, David. Or, if you are a Haven House family and would like to send us feedback, write to us at our Family Forum, Haven House Children's Hospice, The White House, High Road, Woodford Green, Essex IG8 9LB, or please complete our feedback form or make an appointment here.
Complete our feedback form.
More information can be found here or telephone our Clinical Nursing team on 020 8498 5857.
Read our previous family experience surveys:
2020 Family Experience Survey
2019 Family Experience Survey2018 Parent Experience Survey
2017 Parent Experience Survey
Our Dads’ Group is where dads can share experiences and challenges in and talk in a supported environment. Read more
Important information for parents and carers about staying safe. Read more
We care for the whole family At Haven House we have a team of experienced and fully trained staff to support you and your family. Read more
Being told your child has a life-limiting condition or complex medical health needs is frightening and confusing. We are here to help you at every stage of your child's journey. Read more
Your child can stay with us during the day or overnight giving you and your family some much-needed respite from 24/7 care. Read more
If your child has a life-limiting condition, learning to care for them can be a big challenge. Read more
Haven House supports families, who like yours, has been faced with the news that your baby will not have the life you expected. Read more
Our Expert Parent programme is an education programme for parents and carers designed to empower them and give them the confidence to manage their child's conditions. Read more
Our complementary therapy service is led by volunteers and is offered to parents of children who are receiving care at Haven House. Read more
Our family support worker is based in the Holistic Care Centre and offers support and advice to Haven House families. Read more
We are here to support children, young people and parents through childhood cancer. Read more
When your child is reaching the end of their life it is important that you are provided with as many choices as possible and do not feel alone. Read more
Haven House offers specialist palliative care to life-limited children and young people who have a wide range of conditions. Read more
Other not-for-profit and charitable organisations who can provide support to parents of children with life-limiting conditions. Read more