Skip over main navigation
  • Log in
  • Basket: (0 items)
Haven House
  • Twitter
  • Facebook
  • YouTube
  • Instagram
  • Linkedin
Donate
  • Twitter
Menu
  • Who we are
    • About us
    • Work with us
      • Vacancies
      • Why choose Haven House
      • Staff benefits
      • Student nurse placements
    • Vision 2020
    • Who we work with
      • Partnerships
      • Trusts and Foundations
    • Who's who
      • Our staff
      • Our trustees
      • Our patrons and ambassadors
      • Our founder
      • Life presidents
    • Reports and accounts
      • How we are funded
      • Annual report and accounts
      • Quality accounts
    • Clinical governance
      • Statement of purpose
      • CQC
      • Safeguarding Statement
    • Children's Hospices Across London
  • How we care
    • For parents
    • For your child
    • For siblings
    • For professionals
    • Refer a child
    • Areas we cover
  • Fundraise for us
    • Get involved
      • All events
      • Virtual events
      • Challenge events
    • Fundraise
      • Fundraise at home
      • Set up a fundraising page
      • Schools, Nurseries and Youth
      • Community and faith groups
      • Local businesses
      • Corporate support
    • Donate
    • Other ways to give
    • Volunteer
      • Volunteer for us
      • Volunteer opportunities
  • News & stories
    • News
    • Stories
      • Meet our families
      • Watch our films
      • Read our blogs
      • Read our newsletters
      • Listen to our podcasts
  • Shop
    • Our charity shops
    • eBay shop
  • Contact us
  • Admin
    • Log in
  • Basket: (0 items)
  • Coffee Morning

    Coffee Morning

    Our coffee mornings are an opportunity for parents and carers to meet with others who have similar life experiences and challenges. Read more

  1. How we care
  2. For parents

For parents

No one should feel alone when caring for a child with a life-limiting condition or diagnosis. This is how we can help. 

Our mission is to provide the highest quality palliative and holistic care services to babies, children and young people and their families in our local communities. Read our results.

2020 Family Experience Survey

2019 Family Experience Survey

2018 Parent Experience Survey

2017 Parent Experience Survey

Our Family and Parent newsletter is sent out every quarter to families accessing our care and support services. It includes our family events calendar, latest news and updates. If you are a Haven House service user and you’d like to receive future editions, please let us know here.

Safeguarding and protecting children, young people, young adults and visitors from harm is giving the highest priority at Haven House. Read our Safeguarding Statement.

To share your experiences and help shape our service delivery you can meet with Haven House Trustees David. Or, if you are a Haven House family and would like to send us feedback, write to us at our Family Forum, Haven House Children's Hospice, The White House, High Road, Woodford Green, Essex IG8 9LB, or please complete our feedback form or make an appointment here. 

Complete our feedback form.

More information can be found here or telephone our Clinical Nursing team on 0208 498 5857.

Dads' Group

Dads' Group

Our Dads’ Group is where dads can share experiences and challenges as well as have fun. Read more

Published: 15th June, 2020

Updated: 28th January, 2021

Author: Natalie Tomlinson

Coronavirus information for parents and carers

Coronavirus information for parents and carers

Important information for parents and carers about staying safe. Read more

Published: 13th March, 2020

Updated: 15th January, 2021

Author: Teena Antoniou

Counselling

Counselling

We care for the whole family At Haven House we have a team of experienced and fully trained staff to support you and your family. Read more

Published: 29th November, 2019

Updated: 11th June, 2020

Author: Teena Antoniou

New to Haven House

New to Haven House

Being told your child has a life-limiting condition or complex medical health needs is frightening and confusing. We are here to help you at every stage of your child's journey. Read more

Published: 16th June, 2017

Updated: 28th January, 2021

Author: Jenni Anderson

Coffee Morning

Coffee Morning

Our coffee mornings are an opportunity for parents and carers to meet with others who have similar life experiences and challenges. Read more

Published: 19th October, 2016

Updated: 4th March, 2021

Author: Jenni Anderson

Respite - day and overnight care

Respite - day and overnight care

Your child can stay with us during the day or overnight giving you and your family some much-needed respite from 24/7 care. Read more

Published: 13th November, 2015

Updated: 30th April, 2019

Author: Jenni Anderson

Step-down care

Step-down care

If your child has a life-limiting condition, learning to care for them can be a big challenge. Read more

Published: 8th November, 2015

Updated: 4th May, 2020

Author: Natalie Tomlinson

Support for your baby

Support for your baby

Haven House supports families, who like yours, has been faced with the news that your baby will not have the life you expected. Read more

Published: 6th November, 2015

Updated: 4th May, 2020

Author: Natalie Tomlinson

Expert Parent programme

Expert Parent programme

Our Expert Parent programme is an education programme for parents and carers designed to empower them and give them the confidence to manage their child's conditions. Read more

Published: 4th November, 2015

Updated: 8th November, 2017

Author: Jenni Anderson

Complementary therapies

Complementary therapies

Our complementary therapy service is led by volunteers and is offered to parents of children who are receiving care at Haven House. Read more

Published: 1st November, 2015

Updated: 22nd April, 2020

Author: Jenni Anderson

Meet our family support worker

Meet our family support worker

Our family support worker is based in the Holistic Care Centre and offers support and advice to Haven House families. Read more

Published: 1st November, 2015

Updated: 19th June, 2018

Author: Jenni Anderson

Support through childhood cancer

Support through childhood cancer

We are here to support children, young people and parents through childhood cancer. Read more

Published: 28th October, 2015

Updated: 25th February, 2019

Author: Teena Antoniou

End-of-life

End-of-life

When your child is reaching the end of their life it is important that you are provided with as many choices as possible and do not feel alone. Read more

Published: 27th October, 2015

Updated: 28th September, 2020

Author: Mike Stuart

What is a life-limiting condition?

What is a life-limiting condition?

Haven House offers specialist palliative care to life-limited children and young people who have a wide range of conditions. Read more

Published: 1st October, 2015

Updated: 4th May, 2020

Author: Jenni Anderson

Supportive organisations

Supportive organisations

Other not-for-profit and charitable organisations who can provide support to parents of children with life-limiting conditions. Read more

Published: 1st September, 2015

Updated: 6th May, 2020

Author: Jenni Anderson

Back to top

Showing 10 of 15

Latest

  • Blossom McCartney's fundraising page

    Blossom McCartney's fundraising page

    I am raising money for Haven House Children’s Hospice because I believe it is a great cause.

  • Young Blossom steps up for Haven House

    Young Blossom steps up for Haven House

    An inspiring young fundraiser goes the extra mile for seriously ill children.

  • Meet Raylen

    Meet Raylen

    Children like Raylen have had to isolate and shield through their illness. The pandemic has heightened the feelings of loneliness.

  • Meet Aiza

    page for spring appeal

Most read

  • About us

    About us

    Haven House Children’s Hospice was first conceived in the early 1990s, as the brainchild of Sue Irwin, a registered nurse and health visitor.

  • Contact us

    Contact us

  • Volunteer for us

    Volunteer for us

    A huge thank you to our volunteers who without we could not continue to raise money for our hospice.

  • Donate to Haven House

    Donate to Haven House

    By donating you are helping us to reach more seriously ill children and their families in your local communities. We need to raise £4.4 million each year to be able to continue to care for the children and families we support. Of this only around 19% is funded by the NHS or local authorities. Thank you for making a difference.

  • Our charity shops

    Our charity shops

    Our shops are vital to our hospice and help us provide an funds to provide care to seriously ill children.

  • Volunteer opportunities

    Volunteer opportunities

    Take a look at fun events and bucket collecting opportunities that you can get involved with.

  • What is a life-limiting condition?

    What is a life-limiting condition?

    Haven House offers specialist palliative care to life-limited children and young people who have a wide range of conditions.

  • Respite - day and overnight care

    Respite - day and overnight care

    Your child can stay with us during the day or overnight giving you and your family some much-needed respite from 24/7 care.

  • Wing Walking

    Wing Walking

    Feel the freedom of flying by taking on the exceptional challenge of wing walking.

  • Vision 2020

    Vision 2020

    Haven House Children's Hospice's new five-year strategy

Tag cloud

active april beach Children's Hospice Citi coastal friends Haven House Children's Hospice marathon NHS Quality Account running SMA Type 1 Spinal Muscular Atrophy

Latest tweet

  • Thank you to @AmysFoundation for providing funding for music therapy. This wonderful therapy gives children the fre… https://t.co/dfeSPz5t5J

    16thApril, 2021 @HavenHouseCH
  • We're recruiting! Join our energetic and passionate team as our Supporter Engagement Officer. We are looking for… https://t.co/7y2UOVyQOD

    12thApril, 2021 @HavenHouseCH
  • @MrCracknell Thank you 🙏🏼

    12thApril, 2021 @HavenHouseCH

Please sign up to our newsletter and find out more about us. Thank you.

Please enter your first name
Please enter your last name
Please enter your email address Please enter a valid email address (e.g. [email protected])

      

 



               

We care for seriously ill babies and children both in our hospice and in the community.

  • Sitemap
  • Accessibility
  • Terms & Conditions
  • Work for us
  • Privacy Policy
  • Event Terms & Conditions

Haven House Children's Hospice. Charity Number: 1044296